FREQUENTLY ASKED QUESTIONS
When is the haunted attraction open?
The haunted attraction opens on September 30th, operating all Fridays and weekends through November 5th.
Where are you located?
We are located at Action Wildlife, in Goshen, Connecticut. The address is 435 Torrington Rd, Goshen, CT 06756.
How much do tickets cost?
General admission costs $25.00 per guest, and VIP admission costs $35.00 per guest. (Please visit the "Buy Tickets" page for more information.)
Is there an age limit?
No, but we do not recommend the haunted attraction for children under the age of 13. There are no refunds if your children can't make it through the attraction.
Is the haunted attraction all outdoors? How should I dress?
Yes, the haunted attraction is completely outdoors. Please dress warm, and in appropriate attire/ footwear for walking long distances outside. (No expensive clothing, footwear, or jewelry is recommended. High heels or flip flops/ sandals are NOT allowed.)
Is there parking? Do I have to pay for it?
Yes, there is on-site parking. Due to a limited amount of parking space, there is a fee of $6.00 per car (Cash only).
How long does it take to go through?
The haunted attraction takes about 15 to 20 minutes to walk through. However, the pace in which you walk through the attraction will determine the length of your experience.
Can I get out if I'm too scared?
Do you open if it rains?
Depending on the severity of the rain, we may not open. We will announce our closure status on the homepage of our website, and social media. (Please visit the "Buy Tickets" page for further information on rain checks.)
If my ticket is for 8:00 PM, do I get in at 8:00 PM? When should I arrive?
Timed ticketing is a wait reduction strategy only. Your ticket time is an arrival time, not an entry time. Wait times vary based on each night during Halloween season. To reduce your wait time further, attend earlier in the month, on a Sunday, or purchase VIP admission. Please arrive 15 minutes before the time stated on your ticket. Allow extra time for parking. Arriving drastically earlier will only extend your wait time. Guests are not allowed to enter their timed slotted wait area until 15 minutes before the time stated the ticket.
Are there discounts for children?
No. Children must also walk through the attraction on their own feet. Being carried by an adult is a safety hazard, due to the uneven terrain.
Do you offer group rates?
Yes. Please email us at email@example.com or call us at 203-885-6159 with group rate inquiries.
What happens if I lose my phone or keys in the attraction?
We are not responsible for ANY lost, stolen, or damaged items. We will not stop the show and go back inside to look for your phone, or belongings if you drop them. We will only go back to retrieve it once the last guest is out of the attractions for the night. We are also not responsible for the condition of your items once found. IF found. Secure your phones and personal items.
Will the actors touch us? Can we touch the actors?
No. The actors will not touch you. In return, we ask that you do not touch them, or the props. If you are unable to follow these rules, you will be immediately removed from the attraction without refund, and potential legal actions will follow.
Can I enter the haunted attraction under the influence of alcohol or drugs?
No. Those who attempt to enter the haunted attraction under the influence of alcohol or drugs will be denied entry without refund, handled by security, and will potentially have to deal with the police
Can I work for The Forsaken Lands?
ABSOLUTELY! We are always looking to grow and expand our haunt family. Please visit the "Join The Terror Team" page of our website for more information and to apply.
Yes. If you are too scared at any time to continue on through the haunted attraction, please notify any actors or staff members. They will break character immediately, and escort you out of the attraction. (No refunds)
Can I bring a bag or purse into the attraction?
No bags of any kind are allowed inside the attraction.
Can I wear my own Halloween mask or costume?
No Halloween masks or costumes of any kind are allowed inside the attraction.
Can I take photos or videos inside the attraction?
No photography or video are allowed inside the haunted attraction. However, photography and video are allowed outside of the attraction, in the queue line, and ticket booth/ concession area.
How many people can enter at a time?
The maximum amount of individuals per group, entering the haunted attraction at a time is 6.
Are there strobe lights and fog inside the haunted attraction?
Yes, there are many areas inside the haunted attraction with strobe lights and fog. It is not recommended for people that have epilepsy to go through the attraction. We also don’t recommend people with asthma, heart issues, pre existing medical conditions of any kind, back/neck problems, and pregnant women go through the attraction. Those with medical braces of any kind will be denied admission, as it will not be safe to enter the attraction under those conditions.
Is there security?
Yes. There will be security present at the event every night, certified by the Connecticut State Police Department.
Who should NOT enter The Forsaken Lands?
Those who suffer from the following, but not limited to, should not enter… respiratory, heart, asthma, broken bones, pregnancy, back/ neck issues, abnormal blood pressure, motion sickness, epilepsy, recent surgery, mental health issues, claustrophobia, and/ or any other conditions that have the potential of being aggravated by the nature of this attraction.
Are food and refreshments available?
Yes! Action Wildlife offers snacks and refreshments at their snack bar, connected to the museum building.
My question was not answered here. How can I contact you?
If your question was not answered here, or if you would like to contact us about something else, please email us at firstname.lastname@example.org or call us at 203-885-6159.